Privacy Policy
Privacy Policy for Warranty Direct
Last Updated: October 31, 2025
This Privacy Policy describes how Warranty Direct LLC (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website: www.warrantydirect.net, and the choices you have associated with that data.
1. Information We Collect We collect various types of information for different purposes to provide and improve our services to you.
Personal Information: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include, but is not limited to:
- Name- Email address- Mailing address- Phone number- Information about the products you own (e.g., make, model, serial number, mileage, purchase date)- Payment information (collected via third-party processors)- Usage Data: We may also collect information on how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
2. How We Use Your Information Warranty Direct LLC uses the collected data for various purposes:- To provide and maintain our services, including processing warranty claims or cancelations.- To notify you about changes to our services or policies.- To allow you to participate in interactive features of our Site when you choose to do so.- To provide customer support.- To gather analysis or valuable information so that we can improve our Site and services.- To monitor the usage of our Site.- To detect, prevent and address technical issues.- To send you relevant updates, promotional materials, and newsletters, if you have opted in to receive them.
3. Sharing Your Information
We may share your personal information with third parties in the following situations:
With Service Providers: We may employ third-party companies and individuals to facilitate our Site ("Service Providers"), to provide the service on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to: - Comply with a legal obligation (e.g., a subpoena or court order).- Protect and defend the rights or property of Warranty Direct LLC.- Prevent or investigate possible wrongdoing in connection with the Site.- Protect the personal safety of users of the Site or the public.- Protect against legal liability.
4. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Your Data Protection Rights (e.g., CCPA/CPRA)
Depending on your state of residence, you may have specific rights regarding your personal information. For California residents, these may include the right to:- Request access to the personal information we've collected about you.- Request deletion of your personal information.- Opt-out of the sale or sharing of your personal information (Warranty Direct does not currently sell your personal information).- Correct inaccurate personal information.- Not be discriminated against for exercising your privacy rights.- To exercise any of these rights, please contact us using the information below.
6. Children's Privacy
Our Site is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
7. Links to Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:- By email: sales@warrantydirect.net- By visiting this page on our website: www.warrantydirect.net/contact-us- By phone number: [971-335-8096]- By mail: 11770 W President Dr Ste E, Boise, ID, 83713
Last Updated: October 31, 2025
This Privacy Policy describes how Warranty Direct LLC (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website: www.warrantydirect.net, and the choices you have associated with that data.
1. Information We Collect We collect various types of information for different purposes to provide and improve our services to you.
Personal Information: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include, but is not limited to:
- Name- Email address- Mailing address- Phone number- Information about the products you own (e.g., make, model, serial number, mileage, purchase date)- Payment information (collected via third-party processors)- Usage Data: We may also collect information on how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
2. How We Use Your Information Warranty Direct LLC uses the collected data for various purposes:- To provide and maintain our services, including processing warranty claims or cancelations.- To notify you about changes to our services or policies.- To allow you to participate in interactive features of our Site when you choose to do so.- To provide customer support.- To gather analysis or valuable information so that we can improve our Site and services.- To monitor the usage of our Site.- To detect, prevent and address technical issues.- To send you relevant updates, promotional materials, and newsletters, if you have opted in to receive them.
3. Sharing Your Information
We may share your personal information with third parties in the following situations:
With Service Providers: We may employ third-party companies and individuals to facilitate our Site ("Service Providers"), to provide the service on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to: - Comply with a legal obligation (e.g., a subpoena or court order).- Protect and defend the rights or property of Warranty Direct LLC.- Prevent or investigate possible wrongdoing in connection with the Site.- Protect the personal safety of users of the Site or the public.- Protect against legal liability.
4. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Your Data Protection Rights (e.g., CCPA/CPRA)
Depending on your state of residence, you may have specific rights regarding your personal information. For California residents, these may include the right to:- Request access to the personal information we've collected about you.- Request deletion of your personal information.- Opt-out of the sale or sharing of your personal information (Warranty Direct does not currently sell your personal information).- Correct inaccurate personal information.- Not be discriminated against for exercising your privacy rights.- To exercise any of these rights, please contact us using the information below.
6. Children's Privacy
Our Site is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
7. Links to Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:- By email: sales@warrantydirect.net- By visiting this page on our website: www.warrantydirect.net/contact-us- By phone number: [971-335-8096]- By mail: 11770 W President Dr Ste E, Boise, ID, 83713