Cancellations & Refunds
CANCELLATIONS All cancellations are processed through Dealer Loyalty Protection (We, or Us), the policy administrator, not through Warranty Direct LLC. Below is the cancellation policy, and instructions, for Dealer Loyalty Protection. This information is also included in the “Cancellations” section of your (You) policy. Since your policy was not purchased through a Dealer/Seller or Seller/Dealer, please request a cancellation directly from Dealer Loyalty Protection: www.dealerloyaltyprotection.com
Below is the cancellation section of your policy:
If cancellation is requested during the first thirty (30) days from the Vehicle Service Contract purchase date, We will refund You 100% of the Vehicle Service Contract purchase price, less any Claim paid. After the first thirty (30) days from the Vehicle Service Contract purchase date, We will refund You a pro rata refund of the Vehicle Service Contract purchase price, based on the greater number of the days in force or the miles driven compared to the total Term remaining of the Vehicle Service Contract. We may cancel this Vehicle Service Contract for material misrepresentation or fraud at time of sale. If a refund is owed, the refund will be paid or credited within thirty (30) days from the date We or Seller receive notice of cancellation from You. If We cancel this Vehicle Service Contract, We will refund You 100% of the Vehicle Service Contract purchase price, less any Claim paid. If Your Vehicle Service Contract is financed, the Lienholder has the right to receive any portion of the cancellation refund amounts. If We cancel this Contract and a refund is owed, the refund will be paid or credited within thirty (30) days from the effective date of the cancellation. If Your Vehicle is repossessed, stolen or declared a total loss, You authorize the Lienholder to cancel this Vehicle Service Contract without Your additional authorization. If the Lienholder cancels this Contract and a refund is owed, the refund will be paid or credited within thirty (30) days from the date We or the Dealer/Seller receives notice of the request to cancel from the Lienholder. The Lienholder, if any, will be named on a cancellation refund check as their interest appears on the Schedule Page.
1. Visit www.dealerloyaltyprotection.com and select Request Cancellation. Once You complete the required fields and submit, please notify the Seller/Dealer whom You purchased this Vehicle Service Contract from that you requested a cancellation directly from the Administrator. Your refund if you have a loan will be issued directly to the lienholder from Us. If You do not have a loan, You will receive funds from Us directly. If You previously had a loan, the Seller/Dealer may ask You for proof that You have satisfied the lien.
ALL CANCELLATIONS AFTER THE FIRST THIRTY (30) DAYS ARE SUBJECT TO A $50.00 CANCELLATION FEE, payable to the Administrator.
(There is no cancellation fee if this Contract is cancelled by Us.)